Resume

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EDUCATION

University of Maryland - College Park, MD

2017 – 2020

  • Graduated December 2020

  • Japanese (B.A.)


Temple University - Philadelphia, PA

2016 – 2017

  • Computer Science major


Kudan Institute of Japanese Language and Culture - Tokyo, Japan

7/2015 – 8/2015 and 5/2017 – 7/2017


PROFESSIONAL CERTIFICATIONS

  • CompTIA A+

  • International Open Academy 120-hour TESOL certificate


WORK EXPERIENCE

  • 10/2021 - 8/2022: Trainer at Target: Westminster, MD - tasks included helping customers find the best products for their needs, working with my team and leaders to produce sales growth, and keeping extra product organized to help the flow of business.

  • 6/2020 - 10/2021: Online English teacher of Japanese students for Eigox: Japan - tasks included selling Eigox textbooks, working with students of all ages from young children to adults, and marketing myself to new students through my profile.

  • 5/2019 - 8/2019: Produce Specialist at Lidl: College Park, MD - tasks included promoting weekly and seasonal sales to customers, oraganizing and tracking inventory, helping customers find the best products for them, making situational adaptations based on daily and weekly sales, and ordering items for the next operating day.

  • 6/2016 - 8/2016: Exelon Corporation Information Security Intern: Owings Mills, MD - my primary task was responding to incident reports generated from the devices of internal users. I would investigate the severity of the report, take the appropriate next steps, and log the whole process as a ticket in Jira. Other commonly used tools were Splunk for querying and HP Service Manager for engaging with incident reports.


SKILLS AND INTERESTS

  • Experience with customer service

  • Experience working in a team and independently

  • Experience with Active Directory, Windows Server 2019, Splunk, Jira, HP Service Manager, and Linux terminal

  • Working knowledge of Microsoft Excel

  • Working knowledge of Java, Windows/Linux/network security, and data structures


CLUBS AND EXTRACURRICULAR ACTIVITIES

  • Japanese American Student Association: University 2nd and 3rd year

  • International Business Association: University 1st year

  • Cyber Security Club: High School 11th-12th grade

    • High placements in state and national competitions